Terms of Service

Terms of Service

Welcome to Catalyst Wells. By accessing our platform, you agree to use it responsibly and ethically in compliance with our terms.

Last updated: October 31, 2024

1. Acceptance of Terms

By creating an account, accessing, or using Catalyst Wells' services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree to these terms, you must not use our platform.

2. Use of Service

Catalyst Wells is designed exclusively for educational purposes. You agree to:

  • Use the platform only for lawful educational and school management purposes
  • Not attempt to reverse engineer, decompile, or extract source code
  • Not resell, redistribute, or sublicense the platform without written permission
  • Not use the service to transmit harmful, illegal, or inappropriate content
  • Not interfere with or disrupt the platform's security or performance

3. Account Responsibilities

Schools and administrators are responsible for managing user access securely. You must:

  • Maintain the confidentiality of login credentials
  • Immediately notify us of any unauthorized access or security breaches
  • Ensure all information provided is accurate and up-to-date
  • Be responsible for all activities under your account

4. Payment and Subscription

Catalyst Wells offers transparent monthly and yearly pricing plans:

  • All pricing is clearly displayed on our pricing page
  • Subscriptions automatically renew unless canceled before the renewal date
  • Refund requests are evaluated on a case-by-case basis within 14 days of purchase
  • We reserve the right to modify pricing with 30 days advance notice

5. AI & Automation Disclaimer

Catalyst Wells provides AI-based suggestions, analytics, and insights to support educational decision-making. However:

  • All final decisions regarding student welfare remain human-controlled and should be made by qualified educators
  • AI insights are assistive tools, not replacements for professional judgment
  • We are not liable for decisions made based solely on AI recommendations

6. Termination

We reserve the right to suspend or terminate accounts that violate these terms, including but not limited to:

  • Misuse of the platform or violation of usage policies
  • Non-payment or fraudulent payment activity
  • Activities that harm other users or the platform

7. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of India, specifically the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023. Any disputes shall be subject to the exclusive jurisdiction of courts in Bangalore, Karnataka, India.

Questions About These Terms?

Contact our legal team for clarifications or concerns.

Contact Legal Team